eHealthInsurance Announces Live 24/7 Customer Support for Health Insurance Shoppers

MOUNTAIN VIEW, CA—June 7, 2010 – eHealthInsurance (NASDAQ: EHTH), the leading online source of health insurance for individuals and families, today announced that its Customer Care Center has begun providing consumers with live support from licensed health insurance agents and representatives via telephone and online chat 24 hours a day, 7 days a week.

 

Through the “Live 24/7 Expert Advice” link at the top right of the eHealthInsurance.com homepage, consumers can invite an eHealthInsurance representative to call them, initiate an online chat session, or find eHealthInsurance’s toll-free Customer Care phone number: 1-800-977-8860.

 

“Today’s consumers are more concerned than ever about their health insurance options due to factors like rising costs, continued high unemployment, the likely phasing out of federal COBRA subsidies, and confusion surrounding health reform,” said Gary Matalucci, eHealthInsurance Vice President of Customer Care.  “By making our licensed agents available to consumers at all hours of the day and night, we’re demonstrating our commitment to provide the information, insight and personal professional assistance people need to find the right health plan for their needs.”

 

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eHealth, Inc. (NASDAQ: EHTH) is the parent company of eHealthInsurance, the nation's leading online source of health insurance for individuals, families and small businesses.  Information and resources are available on various health plans, ranging from individual and family, short-term medical, and Medicare insurance.  Consumers can get quotes from leading health insurance carriers, compare plans side by side, and apply for and purchase health insurance.  eHealthInsurance is an online marketplace licensed to sell health insurance in all 50 states and the District of Columbia.  eHealthInsurance and eHealth are registered trademarks of eHealthInsurance Services, Inc.  For more information, see www.ehealthinsurance.com.