“It’s Been a Lifesaver in More Ways Than I Thought Possible”: How eHealth helped an Indiana woman get more from her Medicare coverage
When Wilma I. tried to compare Medicare plan options last year, the process was so confusing it left her feeling like she had “brain fog.”
“You get so confused looking at policies and comparing what they offer,” said Wilma, 73. “It all runs together.”
The Indiana retiree had spent hours researching Medicare Advantage options online, trying to compare plans, prescription drug coverage and healthcare provider networks. But the more she researched, the harder the decision seemed to become.
Overwhelmed by the options, Wilma considered returning to her existing coverage.
“I thought it was the best I could do,” she said. “But then I found eHealth. They took the brain fog away and everything became clear.”
Turning Medicare confusion into clarity at an important time
The experience resulted in something Wilma hadn't been able to accomplish on her own: finding a Medicare Advantage plan that included all three of her doctors and covered her medications while providing additional coverage important to her, including helping improve access to care that contributed to her overall well-being.
“You get to the point in life where you are comfortable with your doctors, because they know you and they know what is going on with you,” said Wilma, who takes medications for multiple chronic conditions. “This plan came to me at the right time.”
Finding the right fit — not just another plan
Wilma's experience highlights why comparing Medicare Advantage plans involves more than scanning premiums or looking at a list of offerings. Provider networks, prescription drug formularies, coverage details can differ from one plan to another — and change from one year to the next.
Wilma encourages other Medicare beneficiaries to begin by identifying what matters most to them.
“Tell eHealth your needs. Tell them your priorities,” she said. “They take away a lot of stress.”
Wilma has become such an advocate for getting help with Medicare plan decisions that she has recommended eHealth to people in her own life. She referred a friend in Ohio who needed help understanding his Medicare Supplement coverage, and she has encouraged family members approaching Medicare eligibility to seek guidance as well.
“I am telling everyone about eHealth,” she said. “The insurance they chose for me has been a lifesaver for me in more ways than I thought possible.”
* This story reflects the customer’s actual experience. Individual experiences may vary. She was compensated for her time.
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